For purposes of this policy, Diva Dangler and all related websites and related products are all considered Diva Dangler. This policy is intended to help you understand how Diva Dangler, its subsidiaries and affiliates collect, use and safeguard the information you provide on our website.
If you browse any Diva Dangler or related website, you may generally do so anonymously without providing any personal information. However, there are cases in which we may ask you for personal data. For example, we may occasionally conduct on-line surveys to better understand the needs and profile of our visitors. In addition, we may request personal information when you register to receive additional information regarding our products and services, sign up for a newsletter, or send us a question. Even if you choose not to give information we request, you can still visit most of our website, but you may be unable to access certain options, offers, and services.
In case you change your mind or wish to update or delete personal information (such as your zip code), we will endeavor to correct, update or remove the personal data you give us. You can do this by contacting us at the contact points specified below.
DIVA DANGLER MAILINGS
If you provide us with personal information, we automatically place you on our list to receive e-mail regarding product updates, special offers, important issues and new products. If you do not wish to receive e-mail updates, please contact us at the contact points specified below or simply opt out when you receive an email from us.
USE OF PERSONAL DATA
Personal information provided by users who are 13 or more years of age may be used for marketing and promotional purposes only by Diva Dangler and its subsidiaries and affiliates. Diva Dangler does not rent, sell or otherwise distribute to third parties, your personal information entered on this site. While we use all reasonable efforts to safeguard the confidentiality of your information, Diva Dangler will have no liability for disclosure of any information obtained due to errors in transmission or the unauthorized acts of third parties. Diva Dangler also reserves the right to change or update this policy, or any other policy or practice, at anytime, with reasonable notice to users of its website. Any changes or updates will be effective immediately upon posting to the Diva Dangler site.
We may share statistical or aggregated non-personal information about our users with advertisers, business partners, sponsors and other third parties. This data is used to customize Diva Dangler website content and advertising to deliver a better experience to our users.
COOKIES AND IP TRACKING
This website also may detect and use your IP address or domain name for internal traffic monitoring and capacity purposes or to otherwise administer our website. No personal information is obtained, rather just the patterns of usage of our various users may be tracked to provide you with improved service and content based on aggregate or statistical reviews of user site traffic patterns.
Diva Dangler reserves the right to disclose user information in special cases, when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Diva Dangler website users, or anyone else that could be harmed by such activities. We may disclose personal information without notice to you in response to a subpoena or when we believe in good faith that the law requires it or to respond to an emergency situation
POLICIES FOR CHILDREN
Diva Dangler encourages parents and guardians to monitor and participate in their children's online activities. Unless you are viewing a website directed specifically to children, no information should be submitted to this site by users under 13 years of age, and users under 13 years old are not allowed to register for newsletters, clubs or activities. In addition, users under 18 years of age are not allowed to make purchases or participate in contests, except for those specifically directed to children. Where appropriate, Diva Dangler may ask you to indicate your age to verify compliance with these policies.
Diva Dangler does not knowingly collect information from our guests under 13 years of age or provide any personally identifying information from such guests to any third party for any reason whatsoever. We do not allow guests known to be under 13 years of age to receive direct marketing communications from Diva Dangler or from third parties.
Please be advised that our website may contain links to third-party websites. The linked sites are not under the control of Diva Dangler, and we are not responsible for the contents or privacy practices of any linked site or any link on a linked site.
Terms & Conditions
Terms and Conditions include:
a. How to Order - (2 Ways)
b. Miscellaneous Order Information
c. Return Policy
HOW TO ORDER - (2 WAYS)
1. Order online using the www.DivaDangler.com website.
2. You can reach us via phone 24/7: (802)-233-2431
MISCELLANEOUS ORDER INFORMATION
- We accept Visa, MasterCard, AMEX and Discover.
- We ship most products via UPS Ground or USPS within 48 hours of order receipt. If you need your product sooner, we can rush ship your order 2 Day Air for an additional fee, which can vary, but is usually $7.95 per order.
- We ship orders to Canada, US Territories and USA.
- California and Vermont Residents will be charged sales tax.
RETURN POLICY AND PROCEDURE
The Diva Dangler comes with a 30-Day Money Back Guarantee. If you are not happy with your Diva Dangler or a pair of earrings, you may return to:
240 Shelburne Road
Burlington, VT 05401
We only accept product returns that include all components included in original package.
If you received a faulty or broken Diva Dangler and need to exchange it for the same item, or if you want to exchange earrings, please call Customer Service at (802) 233-2431 to request a replacement.
You will have two choices: (1) Purchase the replacement product now and we will charge your credit card now and you will be refunded your original purchase price when we receive the returned item; or (2) We will hold your order until we receive your returned item and then we will ship your new item and charge or credit your credit card only for the difference. You do not have to wait for us to receive the original item before placing the new order.
We labor to ensure that we are a reliable, "in stock" supplier of all of our products. Once in awhile, we unfortunately may be out of a particular product, and when we are, we will contact you with a best estimate of when the product will ship and offer you either a replacement product or the ability to cancel your order. We ask your patience in these rare moments.